"Professional, polished and experienced. Your seminar offered great value. Motivational! We learned that relationships become a key differentiator, can be managed and impacted in a methodical way, and have a multiplier effect..."What can I add, versus what can I get." Well thought out, delivered and organized - easy to follow and apply. Great material! Great methods of "thinking value" as they relate to our prospective relationships.
Also, we appreciate the pre-work done by you speaking with people outside of this group. You had a great mix of listening and interacting, sharing with team members and brainstorming. You also had a great blend of presenters in order to provide us with diverse presentation skills and personalities! It was a great, fulfilling two days!"
- The Northeast Sales Team
"I wanted to thank you for the Presentation Skills course you conducted for Avid Sports. I was pleased with all aspects of the training and the noticeable improvement in skills of the employees who attended. I especially appreciated the sense of fun your approach brought to the learning process.
"While our account managers recognized the importance of their presentations, few had formal training on the steps and preparation involved in delivering excellent presentations every time. The role plays, handouts and discussions not only helped build the confidence of the persons participating, but resulted in a heightened self-awareness of what skills need to be worked on by that individual."
- Craig Rhinehart, Vice President, Sales and Marketing
"Debbie Depp taught Avid's reseller sales people how to sell -- not what to sell. Sales people learned how to create demand and overcome resistance...held this course in several locations throughout the US and Canada. Ms. Depp proved very responsive to Avid's needs, and customized the training to appeal to an Avid audience. She met her deadlines as promised and delivered an entertaining and useful set of teaching materials and interactive lectures for this course.
"The feedback from these events was uniformly positive, with an average value on the feedback sheets of 4.95 on a 1-5 scale. As word spread of the high ratings in one city, the enrollment numbers went up in the following cities. We added extra training sessions to handle the higher than expected enrollment."
- Greg Pelletier, Director, Communications and Training "I thought the training was great! Deb is a very good speaker and she really did her homework on our company. I thought this was an excellent crash course for someone just starting out in sales - now I feel like I can hang with the big dogs."
- an Avid Technology reseller "The training was important. The reseller reps have a pretty good idea about the features available on an Avid and what those features do, but rarely did they explain the BENEFIT of those features to the specific customer. We identified that issue and worked to correcting that shortcoming. We also found out that only a few of the reps actually set-up to CLOSE the customer."
- an Avid Technology reseller
"We are growing and changing....[w]e had been focused on selling tools and now we are focused on selling solutions.
"Deb worked with our VP of Sales and me on customizing a program to meet our needs and requirements. It was obvious from our discussions with Deb that she had 'been there, done that' and was able to design a sales training program to meet our exact needs. "The feedback we received from our sales team was very positive. I would use Deb again in the future for training covering a variety of topics...there aren't many selling situations she hasn't experienced."
- Nancy Marzilli, Director, Human Resources
"The broad knowledge and experience Debbie Depp has acquired enables her to identify with her audiences quickly. This sets the stage for the win-win every corporation covets. She complements her energetic, enthusiastic style with practical, results-oriented messages that sales and marketing teams are eager to implement. The consummate professional, Debbie manages to maintain a natural, easy going atmosphere that promotes audience interaction."
- Angelo Guadagno, Vice President, Worldwide Channel Sales
"Thanks for the training work you did with our sales group around the issues of account penetration and qualification. Our group received your efforts with excitement and enthusiasm.
"Our task is a struggle; we rely heavily on cold calling and account penetration to achieve our targets. For this, we need a highly motivated sales group with the energy and skills necessary to call out all day long and also create and expand connections as they make them. "For this reason we...we cannot provide them with enough sales training of the kind you provide. "The concepts you deliver are timeless and effective, and they bear repeating for all of us, regardless of experience level. Thanks again for the energy you brought to the task, and for your flexibility as we shifted schedules and meetings."
- Matthew Kenslea, Vice President, Sales & Marketing
"You were confident, effective and dynamic, and clearly in command of the material. It was obvious that you spoke from experience, not theory. The audience appreciated your ability to relate to their specific areas of concern".
- Elie Zabal, President & CEO
"Very good presenter! Takes the information to a new level."
"Excellent forum for creative team building and developing tools to further enable effective partnerships."
"Great concept will be helpful over time to help my career."
"This process will allow me to better manage my efforts in specific business situations."
"Good analogies and examples...very valuable"
"Surprisingly helpful...need to plan for touch more and follow through."
"I could do more of this...good ideas."
- feedback from participants in the Lotus "Building Relationships to Create Customer Value" seminar program
"This is the best presentation course I've taken. Excellent exposure to the tools of presenting."
- Tom Doherty, Manager
"This is an excellent course in building self-confidence in public speaking. Debbie's style was genuine. Her stories were wonderful. She is an excellent instructor. This course was highly effective. I came into class with fear, and left with confidence."
- Linda MacIsaac, Manager "Excellent ideas. Debbie always gave great feedback and was a positive and upbeat presence. We each did approximately 5-6 presentations. This was great so we all got practice and were able to find and hear ways for us to improve."
- Paul Guy Manager, "Excellent presenter, great speaker, high energy, helpful critiques, friendly ,enjoyable, professional! One-on-one coaching was great!"
- Diana Benson, Manager
"Debbie Depp is a compelling thinker with a playful speaking style. She was well prepared with a meaty presentation, a wealth of information, and a fresh approach. Debbie had great ideas which we intend to introduce and implement immediately."
- Brad Florin, President
"At Millipore Corporation, we have held six two-day sessions of 'Coaching for Business Leaders' and two one-day sessions of 'Coaching for Teams' for an active audience of Millipore managers and supervisors.
"Our experience with the Coaching programs have been positive...we know that it has helped to create an improved climate for feedback, interaction regarding performance, and a heightened awareness for the managerial skills of influence, results-orientation and the development of subordinates. "Debbie is an outstanding speaker and facilitator at the Coaching Workshops. She is lively and engaging, clear and compelling. She makes concepts and applications come alive and is a pleasure to work with. I endorse her and the Coaching Workshop heartily."
- Maritzie Rudden, Human Resources Director
"As a global leader in manufacturing and sales of building systems technologies, we were faced with changing the very vehicle that has delivered us to the millennium....Our forward-looking strategy represented a paradigm shift in our selling model that would touch every aspect of our business operations....The challenge was to fix what wasn't broken.
"Our search lead Simplex to The Fenemore Group and Debbie Depp. We quickly found a ourselves in a comfort zone with Debbie. The breadth and scope of her experience allowed us to be ourselves and not have to translate our business language so she could interpret it. She had been there before, in the trenches, on the front line and it showed, every day. "Debbie's ability to lead a group of cross function teams through the mind field of change was no less than remarkable. Her finesse at corporate politics allowed the team members to focus on a successful outcome instead of the typical ego jousting that so often derails a project of this magnitude....We engaged a real time development effort to provide training curriculum for a sales model that did not exist. "What happened next took us totally by surprise. Our college graduates took to Debbie and her training program faster than all the clichés I could quote. The training was based in reality and it made sense to them. "As a result, six of the twenty-five students graduated ten months early and another ten will graduate six months early with assigned territories and fully prepared to take on a quota. "We originally calculated our return for the program at one year after the completion of the full 18-month program. We are now scrambling to justify why we are successful this early in the program. Needless to say, Debbie made us look very good with the results of her sales model and training programs. "The collateral effects have been overwhelming. The existing sales organization is now begging for the new training, claiming it isn't fair that the 'new guys' will make more money. When have you ever heard of a sales person asking for more training? Now our problem is volume, they all want it immediately!
"My experience this past year with Debbie has been
one of the most unique I have had in twenty-five years
of selling. I have never worked harder, laughed as loud
and genuinely enjoyed the journey. One of my personal
inspirational heroes is Vince Lombardi. He has often
been quoted as saying '...a man's finest hour is when
he has given all he has and lies exhausted on the field
of battle, victorious...'. After this experience, my
advice Vince, move over and make room for Debbie."
- Brad Lynch, Corporate Training & Development,
Sales and Applications
"The advice you gave me changed my life."
- Gita Swamy, Senior Director of Marketing
|
