"Debbie Depp provides executive coaching to our senior management team to help us develop new leadership skills and then apply those skills to our jobs.
"After reviewing our business goals and assessing our core competencies, she worked with us to develop a game plan of prioritized tactics and strategies.
"Action items covered areas of improvement, such as job descriptions, sales process, funnel management, sales manual, business development, customer segmentation, organizational effectiveness, relationship management, and sales force automation. The plan is dynamic, so as we discover other areas of development, we have the flexibility to modify it.
"In addition to unlimited access to Debbie, she also follows-up monthly to measure progress, coach and fine-tune. Her ability to address issues candidly, yet without damaging egos was extremely helpful throughout our development process.
"We know we can trust her with the confidential nature of sensitive issues and discussions. Her high energy level and positive outlook are also influential in keeping us motivated.
"If you are looking for leadership coaching and a change agent to pump some new life into your organization, Debbie Depp can help you make a difference and get results.
- Dick Taylor, General Manager
"We were looking for a process to develop relationships with...customers without the additional cost of outside salespeople. The Fenemore Group helped us create a Business Development Center (BDC).
"The BDC has given us a way to keep in contact with customers that do not require regular visits from salespeople. It allows us to substantially reduce that cost of developing potential new customers.
"The BDC has also improved our relationships with our suppliers. These guys spend thousands of dollars every year on advertising. Then they send the leads to us for sales follow-up. Our outside sales guys did a very poor job. The BDC has proven to be the perfect vehicle for lead follow-up.
"It took about three months to get our database established and our BDC coordinator in place. In the fourth month we began to see results in terms of sales dollars. The results have continued thought the six months we have been using the process.
"Debbie Depp has the credentials and the know-how to help you establish a sales process that will increase your sales dollars. She was hands-on right from the start and she continues to be an effective resource."
- Jim Coffaro, President
"To have a speaker present an all day workshop and excite our crowd to award you with a standing ovation is quite an accomplishment. It was very gratifying to have such a successful workshop that was so integrated with Skandia's needs. It was very satisfying to have the training customized to our business and industry which is why it was so successful...an all-encompassing sales program that allows us to implement sales processes that will increase sales competency, productivity, and effectiveness. Implementation of the process will enhance profitability by improving return on investment in sales and marketing, and by reducing turnover of our customer base and sales force."
- Hilmar Skagfield, President & CEO
"(We are) an industrial distributorship specializing in the application of fluid power automation equipment. In spite of this relatively narrow industry, Debbie clearly understood the challenges of growing our company. And through the implementation of our Business Development Center, we have done exactly that.
"We now have a database that is rich with customer specific information and we've used that to cross sell products and services.
"Additionally, we are able to keep our sales engineers focused on those customers that are ready, willing, and able to buy and monitor the balance of our customers and potential customers with timely mailings. Debbie is, (to use a well worn phrase) very 'user friendly'. She brings a strong business background to the table and is pleased to offer her insights. Her follow-up has been meticulous and always includes action plans and timelines for ompletion."
- Jim Ockuly, President
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